Help > Access and Signing In > Mac OS

Mac OS X Users

You have the ability to access your hosted RDP session from a Mac OS X device. To access the RDP environment from Mac OS X, you will need to download the Microsoft Remote Desktop app. The following steps will instruct you on how to access your session using the Microsoft Remote Desktop app.

Important Note: If this is your first time logging into the RDP environment, you need to perform an initial Multi-Factor Authorization and create a new password before proceeding with the steps below. The first time you login in any given calendar month you will need to repeat the MFA process.

  1. Download the Microsoft Remote Desktop app from the Mac App Store.
    Setup 1
  2. Once downloaded and installed, click and open the Windows App application.
    Setup 2
  3. Click on Windows App and choose Preferences.
    Setup 3
  4. On the Preferences window click on Credientials and then click on the + sign to access the Add User Account pop-up.
    Setup 11
  5. Fill in your User Name and Password in the Add User Account pop-up and click Add.
    Setup 6
  6. Close the Preferences window to return to the main screen.
  7. Click on Devices then the + sign to add a new Workspace.
    Setup 7
  8. Fill in the provided URL (https://hosted.freymunicipalsoftware.com/rdweb/feed/webfeed.aspx). Then select your account from the drop down list and click Add.
    Setup 8
  9. Double click on your new Work Resource to log into the hosted environment.
    Setup 10
  10. You have now successfully set up access to your RDP environment on your Mac.

How to Sign In

You will always use the Windows App application to access your hosted session.

Once you have set up access by completing the above steps, you can simply launch the Windows App application, click Apps and select your resource from the Work Resources list (shown above) for future logins.