Help > Access and Signing In > Windows
Windows
You can access your RDP environment from Windows. Please review the following setup instructions and complete the appropriate steps.
Important Note: If this is your first time logging into the RDP environment, you need to perform an initial Multi-Factor Authorization and create a new password before proceeding with the steps below. The first time you login in any given calendar month you will need to repeat the MFA process.
Enter your User Name and Password and click Log On.
After signing in, you will see the dashboard. From here, you can access your remote desktop or remote application by clicking on the appropriate icon.
After you click on your selection it will download the appropriate RDP file.
Once the RDP file has finished downloading, you can save the RDP file anywhere it is easy to access. Double click it to launch.
Once it opens you might be presented with this window. You can tick "Don't ask me again..." to make this window not pop up again. Click Show Details in the bottom left corner and make sure all three are checked.
Click Connect you should be connected to the environment in a few seconds.
You have now successfully set up access to your RDP environment on your Windows device.
How to Sign In:
- You will want to save that RDP file in a location that is easy to access.
- Anytime you want to access the environment, just double click on the RDP file.