Help > Environment Basics > Using Password Recovery

Password Recovery

1. Once you have the set up your password recovery email, you can use the Forgot Password link on the login page.
   
2. Enter your User name and the Email address you supplied for password recovery, then hit Submit.
   
3. If you entered the incorrect User name or Email account, you will be presented with the following error message.
   
4. If you entered the correct User Name and Email combination, you will receive the following message.
   
5. You will receive an email with a Password Reset Link, click the link to reset your password.
   
6. Enter your New Password in both fields, then click Reset.
   
7. Your password has been reset. Follow the link to return to the login page.